A friend once complained to me that people would sigh and roll their eyes when she used a credit card to pay for her $3 coffee. This was about a decade ago, and I admit, at the time I silently judged her. What kind of psychopath, I thought to myself, forces everyone in line to wait for their coffee while her credit card transaction is approved?
How times have changed, and I’m not talking about that $3 coffee. Today I feel that same impatience when someone ahead of me rummages through their wallet to find exact change to make a cash purchase. Electronic payments are much faster and have become the norm, even for small purchases.
Now it is cash that carries a social stigma — as this survey of Generation Z consumers makes clear. Conducted in September, it finds that 53% use physical cash only as a last resort, and 29% believe that people who pay with cash are “cringe.” I will ignore the generational insult and focus on the implications of this shift for both consumer behavior and public policy.
Continue reading the entire piece here at Bloomberg Opinion (paywall)
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Allison Schrager is a senior fellow at the Manhattan Institute and a contributing editor of City Journal.
Photo by Witthaya Prasongsin/Getty Images